FREQUENTLY ASKED QUESTIONS
At GemmeCart, we operate as both a wholesaler and retailer. We offer books for individual customers through our retail platform, and we also provide bulk book orders for businesses, schools, and other organizations at wholesale prices. If you're interested in purchasing books in bulk, feel free to contact us for special pricing and details on wholesale orders.
We offer a wide range of books, including fiction, non-fiction, academic textbooks, self-help books, children's literature, and more. You can explore our full collection in various categories on our website.
To place an order, simply browse through our catalog, select the books you’d like to purchase, and add them to your cart. Once you're ready, proceed to checkout, fill in your shipping details, and choose a payment method to complete your order.
We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. For more details, please check our payment options during the checkout process.
After your order is shipped, you will receive a confirmation email with a tracking number and link. You can use this tracking number to monitor your order's status and estimated delivery date.
Yes, we offer a return and exchange policy. If you’re not satisfied with your book, you can return it within 2-3 days of receipt for a refund or exchange. Please ensure the book is in its original condition. For more details, visit our Returns & Exchanges page.
We offer free shipping on orders over a certain amount. For orders below the minimum threshold, a small shipping fee will apply, which will be displayed at checkout.
You can reach out to our customer support team via email at support@gemmecart.com or call us at +91 9057697390. We're happy to assist with any inquiries or concerns you may have.
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